Frequently Asked Questions
Plain answers about Section 508, our work, and what to expect.
What is Section 508?
Section 508 of the Rehabilitation Act (29 U.S.C. § 794d) requires federal agencies to make their electronic and information technology — websites, applications, documents, and more — accessible to people with disabilities. The technical bar is WCAG 2.1 Level AA.
What does “remediation” actually mean?
Remediation is fixing content so it conforms. For a PDF that means adding tags, a logical reading order, alternative text for images, proper headings and tables, and accessible form fields. For a website it means correcting code, semantics, and ARIA so assistive technology works.
Isn’t an automated scanner enough?
No. Automated tools catch only about a third of accessibility failures. Conformance requires manual keyboard and screen-reader testing by a trained tester — which is exactly what we do.
What is a VPAT?
A Voluntary Product Accessibility Template is a standardized document describing how a product meets accessibility standards. Agencies request it during procurement; vendors need an accurate one to sell. We author them based on real testing, not guesswork.
Do you work outside Washington State?
Yes. Accessibility work is fully digital, so we serve federal agencies and prime contractors nationwide from our base in Tacoma, WA.
How fast can you turn work around?
Most document batches and single-site audits are measured in days, not months. Send us the scope and we’ll commit to a schedule up front.
What does HUBZone mean for a buying agency?
Our HUBZone certification gives your contracting officer a 10% price evaluation preference on competed work and the ability to award us a set-aside or sole-source contract — a fast, compliant path to put work on contract.
Can you subcontract under our prime contract?
Yes. We frequently support ICT and accessibility primes as a testing and remediation subcontractor, including as a similarly situated small business.